ESS Utumishi Reset Password – 7 Simple Steps to Success

Losing access to your ESS Utumishi Portal account due to a forgotten password can be frustrating, but don’t worry—resetting your password is simple! In this guide, we’ll walk you through the process of reset password, securing your account, and ensuring you can get back to managing your employment details quickly and safely.

Click Here

Documents Required for ESS Utumishi Portal Password Reset

Before proceeding with the password reset, make sure you have the following documents ready:

  • Check Number: This is your unique employee identifier on the portal.
  • Registered Email Address: The email address linked to your ESS account.

If you’ve lost access to your registered email address, contact the ESS support team for assistance.

Step-by-Step Guide to Reset Your ESS Utumishi Password in 2025

1

Visit the ESS Utumishi Login Page:
Open your web browser (preferably Chrome, Firefox, or Safari).
Search for “ESS Utumishi” or navigate directly to the official login page. You can also open the ESS.Utumishi.Go.Tz.Portal.App on your device for mobile access.

2

Click on “Reset Password”:
Once you land on the login page, below the email address field, you’ll see the “Reset Password” option.
Click on “Reset Password” to begin the recovery process.

3

Enter Your Check Number and Registered Email:
Your Check Number (the unique ID assigned to you by the government).
The email address associated with your ESS Utumishi account.

4

Request the Password Reset Link:
After entering the required information, click the “Reset Password” button again.A password reset email will be sent to the registered email address you provided.

5

Check Your Email for the Reset Password:
Go to your email inbox and locate the message from the ESS Utumishi Portal.
If you don’t see the email in your inbox, check your spam or junk folder.
Once you find the email, click on the link provided to reset your password.

6

Set Your New Password:
After clicking the link, you will be redirected to a page where you can set your new password.Enter a strong password that is easy for you to remember but hard for others to guess.Confirm your new password and click “Submit” to finalize the reset.

7

Login with Your New Password:
Return to the ESS Utumishi Login Page.
Enter your Check Number and newly created password.
Click “Login” and access your account.

ESS Utumishi Reset Password – 7 Simple Steps to Success

Tips to Avoid Forgetting Your ESS Utumishi Password

If you frequently forget your passwords, consider these helpful tips:

  • Use a Password Manager: Tools like Google Password Manager can help you store and autofill your passwords securely.
  • Create a Memorable Yet Strong Password: Combine something personal, like your name or birthday, with random numbers or special characters.
  • Write It Down: Keep a physical record of your passwords in a secure location.
  • Enable Two-Factor Authentication: This adds an extra layer of security, making your account even safer.

What to Do if You Don’t Receive the Reset Password Email

If you do not receive the password reset email after following the steps above:

  • Check your email address for accuracy.
  • Ensure that your email inbox is not full.
  • If the issue persists, contact ESS Utumishi support for help.

Contacting ESS Utumishi Support

If you face any issues during the reset password process or need further assistance, you can reach the ESS Utumishi support team:

  • Email: support@utumishi.go.tz
  • Phone: +255 26 216 0240

Why does the ESS Utumishi App freeze on the login screen on certain Android devices?

Some users have reported that the app becomes unresponsive during login on specific devices, such as the Samsung Galaxy S24 Ultra. Despite clearing browser cache, switching networks, and restarting the phone, the issue persists. Users are seeking solutions or workarounds for this problem.

How can I update my educational qualifications and dependents’ information in the app?

While the app allows users to update personal information, it currently lacks options to add or modify educational qualifications and dependent details. Employees are inquiring about the process to include or update this information.

Is there a way to apply for leave through the mobile app?

Users are interested in knowing whether the mobile app supports leave applications and if they can track the approval status directly from their smartphones.

Can I access the Performance Evaluation Module (PEPMIS) via the mobile app?

Employees are asking if the mobile version of the app includes the PEPMIS feature, allowing them to set goals, track performance, and receive feedback through their mobile devices.

Why am I unable to view or download my salary slip on the mobile app?

Some users are experiencing difficulties accessing their salary slips through the mobile app, either due to display issues or download failures. They are seeking guidance on resolving these issues.

How can I ensure the security of my account on the mobile app?

With the increasing concerns about data privacy, users are looking for tips on securing their accounts, such as enabling two-factor authentication and recognizing phishing attempts.

What should I do if I forget my password?

Users are requesting a step-by-step guide on resetting their passwords through the mobile app, including any verification processes involved.

Is the mobile app compatible with all Android devices?

Some users are unsure about the compatibility of the app with various Android versions and devices. They are seeking information on the minimum system requirements and supported devices.

Can I apply for an e-loan through the mobile app?

Employees are inquiring whether the mobile app allows them to apply for e-loans, similar to the web portal, and how to access this feature.

How can I contact customer support for assistance with the mobile app?

Users are looking for clear instructions on how to reach customer support for issues related to the mobile app, including contact details and support hours.

FAQs

If you forget your password, go to the login page, click on the “Reset Password” button, and follow the steps to reset it. You will need your Check Number and registered email address.

Once you request the password reset, you should receive the email within a few minutes. If you don’t see it, check your spam or junk folder.

Yes, you can reset your password via the mobile app. The process is the same as on the web portal. Simply click on “Reset Password”, enter your Check Number and email address, and follow the email instructions.

If you no longer have access to your registered email, contact the ESS Utumishi support team for assistance. They can help you recover your account or update your contact information.

You need your Check Number (unique employee ID) and the registered email address to reset your password. If you have lost access to either, contact support.

Currently, email address changes must be made through the ESS Utumishi support team. If you need to update your email, reach out to them for assistance.

A strong password should include a mix of uppercase and lowercase letters, numbers, and special characters. Avoid using obvious information like your name or birthdate.

No, resetting your password will not affect your personal data. It only changes the credentials used to access your account, ensuring your data remains intact and secure.

If the link expires or is invalid, repeat the password reset process. Request a new link and make sure to use it within the valid time frame (usually 24 hours).

If you need help with the password reset process or have any other questions, you can contact the ESS Utumishi support team at:

Phone: +255 26 216 0240 Email: support@utumishi.go.tz

Final Thoughts

Resetting your password for the ESS Utumishi Portal is a simple process that ensures you can quickly regain access to your account and continue managing your employment information. Whether you’ve forgotten your password or encountered login issues, following this guide will help you securely reset your credentials and avoid future problems.

By maintaining strong, memorable passwords and utilizing security features like two-factor authentication, you can ensure your ESS Utumishi account remains secure and protected from unauthorized access. If you ever need help, the ESS support team is always available to assist you!